Shipping & Returns

 

Shipping Information

 

We work with several affiliate couriers including DPD and Royal Mail for UK deliveries, DHL for deliveries outside of the UK. Our system automatically selects the least expensive shipping option for you, based on arrival date and country.

Standard delivery for the United Kingdom (5-9 working days) —  £9.90 flat rate
Standard delivery for other European Union countries (5-9 working days)— £19 flat rate

 

Easy Returns & Exchanges

Chic by Choice's sample sale does accept exchanges and refunds in credits, if the items were not used and are in perfect condition. 

In case the item you buy it's not the right fit or does not meet your expectations you can exchange it for other items.

All returns and claims must be within 7 days after delivery and should be authorized by Chic by Choice via email.

Shipping is non refundable. To return your item for an exchange or full refund in credits you should ship the items to our warehouse:

Chic by Choice

LEAP DOCAS
Edifício Gonçalves Zarco – Doca de Alcântara
Rua da Cintura do Porto de Lisboa, 1350-352 Lisboa

Portugal

Please notice that we are not responsible for returned items lost in the mail, so please collect your tracking information and insure the package for good measure. 

After we receive the items, allow 1-7 business days for refund to post.